How long do appointments take?

Appointment length varies depending on nail condition and service type. Deep Clean Manicure: 45+ mins, Signature Foundation Manicure: 90–120+ mins, Soft Gel Extensions: 150+ mins, Nail Art: 150+ mins.

How do you soak off products?

We never use e-files or soak off products from other salons. Instead, we use gentle, non-invasive products and hand filing to preserve natural nail health.

How do I book French nails?

French nails fall under Nail Art. When completing the intake form under 'First Time Client,' please select Nail Art and provide inspiration images.

How much do French nails cost?

French nail pricing depends on design intricacy. Complete the intake form with design inspiration to receive a customized quote for your Nail Art at our Old City nail salon.

Do you offer pedicures?

We do not offer pedicure services for new clients.

What etiquette is expected from first-time clients?

We ask clients to refrain from phone calls during appointments to maintain a quiet, restorative environment. Headphones are welcome.

What is your cancellation and lateness policy?

There is a 15-minute grace period for lateness. Cancellations within 24 hours or no-shows will be charged the full service price. Late arrivals may require service modifications.

Where can I learn more about your nail health practices?

To learn about our healing nails process, visit our blog post 'Nail Health and How to Heal Nails' or our Services page to read about the Deep Clean Manicure.

Frequently Asked Questions

Where are you located?

Atelier Anaiis is located in Old City, Philadelphia. The address to our private, greenery-filled nail salon is 122 N 3rd Street, Philadelphia, PA 19106.

What are your hours?

Our Old City nail salon is open every day from 10am to 6pm by appointment.

Do you take walk-ins?

Atelier Anaiis is by-appointment-only. While we understand that this could be frustrating if you happen to be near our Old City nail salon just for the day or have a nail emergency, our number one priority is our clients’ nail health—being by-appointment-only allows us to be best prepared for each client and their unique nail characteristics, so that you can get the most out of our nail services.

How do I make an appointment?

To make an appointment at our Old City nail salon, please visit our Appointments page and fill out our intake form under “First Time Client.”

How long can I expect an appointment to take?

Appointment durations at our Old City nail salon vary widely depending on the condition of your nails, cuticles, and intricacy of the nail design. Approximate minimum timings are provided below, with Nail Art having the most range in appointment duration.

Please note that our priority is nail care and nail health—additional time will always be needed if you have nail damage, so that we can best care for them.

Deep Clean Manicure: 45+ minutes

The Signature Foundation Manicure: 90 to 120+ minutes

Soft Gel Extensions: 150+ minutes

Nail Art: 150+ minutes

How are products soaked off?

At our Old City nail salon, we do not soak off products from other nail salons. We never use e-files at Atelier Anaiis, with a singular focus on nail health for our clients.

Products are soaked off using hand picked non-invasive products and nail shaping is done using hand files. To learn more about why we never use e-files, please visit our blog post, Nail Health and How to Heal Nails.

What kind of products do you use?

Atelier Anaiis exclusively uses gel nail polish, creating an environment free from toxic fumes. We do not provide services with regular nail polish, acrylic powders, or dip powder.

I want to get French nails but I don’t see it on your menu. How do I book for it?

At Atelier Anaiis, French nails are categorized as Nail Art. When filling out our intake form under “First Time Client” please choose Nail Art.

French nail designs are far from simple in the precision they require. Additionally, we never do French nails on clients with damaged nails, due to the additional weight being placed at the nail tips, which could lead to unfortunate events like bending of the nail, cracking of the nail, and peeling of the nail polish. To learn more about French nails, we invite you to read The Ultimate Guide to French Nails.

How much does it cost to get French nails at Atelier Anaiis?

French nails are categorized as Nail Art at our Old City nail salon, with pricing dependent on the intricacies of the specific design you have in mind.

For an exact quote, please fill out our intake-form for first time clients, where you will be able to send us inspiration photos of the design you are looking for.

Am I a good candidate for Nail Art?

Nail health is a journey. In our discussions with clients prior to their first time visit, should their goals include growing long, healthy natural nails, we will craft a specific nail health plan so that the end result can be Nail Art on your natural nails.

This will typically include postponing Nail Art to allow for the rehabilitation of your natural nails so that there isn’t an unnecessary over-reliance on Soft Gel Extensions, which could stress the natural nails over time.

Do you provide pedicure services?

We do not provide pedicure services for new clients.

As a first-time client, what etiquette is expected of me?

Many of our clients at our Old City nail salon are busy professionals and young mothers, and their appointment with us is the only time that they can be alone with their thoughts. Please refrain from phone calls. You are welcome to bring headphones to your nail appointment.

What are the consequences of lateness or not showing up to an appointment?

We maintain a grace-period of fifteen minutes for lateness, after which the appointment is considered a no-show. Atelier Anaiis’ cancellation policy is 24 hours—both no-shows and cancellations less than 24 hours before your appointment will result in the full service price being charged to your card on file.

Please note that any amount of lateness will cause a chain reaction to our schedule, and can lead to discussions regarding changes to the original service so that we are not late for our next client.

Where can I find information on your nail health processes?

To find out more about our nail health processes, you can visit our blog post, Nail Health and How to Heal Nails, as well as our dedicated Services page on our foundational Deep Clean Manicure.